Service Advisor/Writer
Allways Auto Group Allways Auto Group Pleasanton, TX Pleasanton, TX Full-time Full-time $35,000 - $125,000 a year $35,000 - $125,000 a year 14 days ago 14 days ago 14 days ago Description/Job Summary SUMMARY Sells and schedules needed service work in the service department.
Responsibilities/Duties ESSENTIAL DUTIES Essential duties include the following.
Other duties may be assigned.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer s vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes promised time.
Checks with dispatcher, if necessary.
Obtains customer s signature on repair order Job Type:
Full-time Pay:
$35,000.
00 - $125,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Day range:
Monday to Friday Weekend availability Shift:
10 hour shift Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) License/Certification:
Driver's License (Required) Work Location:
In person SUMMARY 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Monday to Friday Weekend availability 10 hour shift High school or equivalent (Preferred) Customer Service:
1 year (Preferred) Driver's License (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities/Duties ESSENTIAL DUTIES Essential duties include the following.
Other duties may be assigned.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer s vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes promised time.
Checks with dispatcher, if necessary.
Obtains customer s signature on repair order Job Type:
Full-time Pay:
$35,000.
00 - $125,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Day range:
Monday to Friday Weekend availability Shift:
10 hour shift Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) License/Certification:
Driver's License (Required) Work Location:
In person SUMMARY 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Monday to Friday Weekend availability 10 hour shift High school or equivalent (Preferred) Customer Service:
1 year (Preferred) Driver's License (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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